Skip to main content

Accessibility Statement

Last updated: May 22, 2026

BetterFaith is committed to making our website and services accessible to people of all abilities. We believe the invitation to spiritual care should reach everyone who needs it, including those who use assistive technologies, who navigate by keyboard, who use screen readers, who have low vision, who have hearing differences, or whose abilities are otherwise outside the assumed default.

Our standard

We aim to meet Web Content Accessibility Guidelines (WCAG) 2.2 Level AA across the BetterFaith website and product. WCAG is the de facto international standard for digital accessibility.

What we have done

  • Designed for keyboard navigation throughout the site, with visible focus indicators on interactive elements
  • Maintained color contrast that meets or exceeds WCAG AA for body and interface text
  • Provided meaningful alternative text for non-decorative images and marked decorative imagery as such
  • Built page structure with semantic HTML so screen readers can navigate effectively
  • Included a "Skip to main content" link at the top of every page
  • Respected the prefers-reduced-motion setting so animations and transitions do not interfere with users sensitive to motion
  • Preferred visible labels over placeholder-only labels in forms

What we are working on

Accessibility is not a one-time achievement; it is a discipline. We continue to:

  • Audit pages for WCAG 2.2 AA compliance and address findings
  • Test with screen readers, keyboard-only navigation, and voice input
  • Train our team on accessibility considerations
  • Ask vendors and integrations to meet the same bar
  • Improve in response to feedback from people who use the site

If you encounter a barrier on the BetterFaith site, we want to know.

How to reach us

Email accessibility@betterfaith.com with:

  • A description of the barrier you encountered
  • The page or feature where you encountered it
  • The assistive technology or browser you were using, if you know it
  • Your preferred way for us to follow up

We aim to respond within 5 business days. If a fix takes longer, we will tell you the plan and the timeline.

Equivalent alternatives

If a part of our site is not yet accessible to you and the matter is time-sensitive, contact us and we will provide an equivalent alternative - by phone, email, or other accommodation - to make sure you get the help you came for.

Contact

BetterFaith, Inc.
317 Matthews-Mint Hill Rd #108
Matthews, NC 28105
accessibility@betterfaith.com